Hawaiian Airlines will provide all passengers with free Wi-Fi from Elon Musk - ForumDaily
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Hawaiian Airlines will provide all passengers with free Wi-Fi from Elon Musk

SpaceX will begin providing wireless Internet access on Hawaiian Airlines flights from the Starlink satellite network as early as next year. CNBC.

Photo: Shutterstock

The airline said it plans to offer this service to passengers free of charge.

The deal will be the first for Elon Musk's space company with a major airline. Starlink is SpaceX's network of approximately 2000 satellites in low Earth orbit, designed to provide high-speed internet to consumers and businesses anywhere on the planet.

Hawaiian's plan to connect to Starlink for free could increase pressure on competitors to offer free Wi-Fi to travelers, which is currently available on JetBlue Airways. For example, Delta Air Lines CEO Ed Bastian stated in 2018 that the airline wants to offer free high-speed Wi-Fi on its aircraft. He tested it on several flights in 2019.

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Installation of Starlink terminals is expected to begin next year on Hawaiian aircraft. The airline has yet to start testing Starlink on the aircraft, and there are "certification issues that need to be addressed before we are ready to use the product," Avi Mannis, Hawaiian's director of marketing and communications, said in an interview.

“But we are confident that there is a path forward for this,” he added.

The airline declined to disclose financial details of its deal with SpaceX.

Hawaiian does not currently offer in-flight Wi-Fi. The company has an extensive network of flights over the Pacific, serving the US mainland, Japan, Australia and New Zealand, among other destinations, from Hawaii. It plans to offer Starlink connectivity on its flights to cities on the US mainland and to international destinations.

“Historically, we've looked at our market and haven't seen good options,” Mannis said. “The options have improved over time, but we waited until there was a product offering that we thought would meet our guests' expectations.”

As of the end of 2021, Hawaiian had 24 Airbus A330-200s and 18 A321s. The company also plans to equip its future Boeing 787s with Starlink. Mannis said his 717s, used for flights inside the island, are excluded from the deal.

Mannis did not elaborate on how much internet speed Starlink would provide on the planes, but said "the kind of performance they talked about and demonstrated was very impressive."

In a press release from Hawaiian, Jonathan Hoefeller, Starlink's vice president of commercial sales at SpaceX, also touted the product's performance: “Hawaiian Airlines ensures that its passengers experience the high-speed Internet experience we expect in the 21st century. Downloading movies before takeoff is a thing of the past.”

Mannis, chief executive of Hawaiian, stressed that SpaceX's vision for onboard internet is "completely different" from other competing satellite broadband providers, saying Starlink's goals are that the service "should be fast, uninterrupted and free."

Last year, SpaceX said it was partnering with several airlines to provide in-flight service.

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SpaceX currently has about 250 Starlink subscribers, including both private and corporate clients. Users pay $000 per month for the standard service and $110 per month for the premium tier, in addition to hardware fees.

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