Facebook first published a list of violations for which you can be blocked and even arrested.

The Social Network Facebook first published the internal rules for deleting user posts, for which they may face blocking or even detention. The company also promised that throughout the year it will introduce an appeal procedure for decisions taken regarding posts.

Фото: Depositphotos

About this in social network blog said the vice president of global politics Facebook Monica Bickert.

“We decided to publish our internal standards for two reasons. First, it will help people understand exactly where we draw the line in controversial issues. Secondly, disclosing these details will facilitate feedback, including with experts in various fields, so that we can eventually improve our standards and decisions we make, ”Bickert explained.

She clarified that the social network has offices in 11 countries of the world, and in each of them there are specialists in terrorism, child safety and countering hate speech. In addition, for the analysis of posts Facebook uses artificial intelligence and messages from social network users. These messages are viewed by operators who work in 40 languages, at the moment their number exceeds 7,5 thousands. According to Bickert, over the past year the number of these operators has increased by 40%, but they still make mistakes from time to time.

"It is human to err," the vice-president admitted.

It is because of errors that users will be given the right to appeal. For example, if a person’s photo, video or post is deleted due to a violation of standards Facebook, the user will be notified so that he can send a request for additional verification. It is assumed that the final decision will be made no later than 24 hours after the filing of the appeal.

“This is how it works. If your photo, video, or message has been deleted due to a breach of community standards, you will be notified and can request an additional check. This will be followed by a review by our team, usually within 24 hours. If we make a mistake, we will notify you, and your messages, photos or videos will be restored, ”explained Bikert.

The consequences of a violation of the rules Facebook may vary depending on the degree of seriousness of the violation and on the personal history of using the social network. For example, at the first violation, a company may limit itself to a warning, but if a person continues to break the rules, then he may be deprived of the opportunity to make publications in Facebook, or even block his account.

In addition, a social network can notify law enforcement agencies of a person’s claims if there is a “plausible threat” of physical violence or a direct threat to public security in his posts.

According to the rules Facebook, subject to removal of content that contains threats of violence, calls for violence, instructions for the manufacture of weapons, the disclosure of the identity of people who are at particular risk. In addition, the ban is content in support of terrorists, serial killers and criminal organizations. It is also prohibited to publish confessions of crimes, intentions to commit suicide or injure oneself (in Facebook they believe that such publications threaten the appearance of imitators), images with violence against people or animals, videos of wounded people, dead people, photos of naked people, as well as intimate photos of people who did not give permission for their publication, etc.

At the same time, the document emphasizes that Facebook recognize that people often express their contempt or disagreement through threats or incitement to violence in a joking or frivolous form, and therefore analysts in each particular case take into account wording, context and other factors to distinguish random statements from content that “represents a real threat to public safety or the safety of individuals. ”

In addition, moderators pay attention to bullying and harassment of users in any form.

When it comes to minors, Facebook will remove any content directed at them, which contains, in particular, “negative statements about appearance”, wishes of death, serious illness or injury, allegations of criminal or unlawful behavior, allegations of sexual orientation, or even just curses.

Moreover, a photograph of a minor that does not formally violate any rules can be deleted if he himself complains about its placement (if he has already turned 13) or the parent and guardian (if the child is not 13).

With this policy Facebook in relation to harassment, it does not apply to celebrities or other people appearing in the news or having a wide audience, as the social network wants to retain the possibility of a “public debate”, suggesting a critical discussion of such people.

“Nevertheless, the discussion of well-known personalities must comply with our community norms, and we will delete content about such individuals if this content violates our other rules, in particular regarding discriminatory statements or plausible threats,” Bickert said in a statement.

In a situation when it comes to organizing the prosecution of a person, Facebook no exceptions for celebrities. Sticking to the user of the social network, contrary to his desire, prohibits the social network, regardless of its status: public or non-public. In this regard, the social network prohibits "repeatedly contacting a person, despite the obvious desire of this person to prevent such contact", "repeatedly contacting a large number of people without their prior consent", as well as using threats of violence to any of the participants discussions to intimidate or silence them.

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