How to build an effective business in the USA with remote employees - ForumDaily
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How to build an effective business in the United States with remote employees

Female customer support operator with headset and smiling

Photo: depositphotos

Before a businessman who plans to organize his business in the United States or expand an existing business, each time there is a question about finding suitable employees.

It is not always possible to recruit a large staff at once, in which all links will work like a well-coordinated mechanism. In addition, a large staff with American salaries is simply expensive.

There are many specialists or companies on the market that offer their services in one or another area on an outsource, that is, using external resources that are outside the United States and cost much less.

However, the main problem of such cooperation is the lack of control over the performance of work and, in most cases, the impersonality of specialists. Dozens of different people can do the same tasks, and each can be taken in a different way, or you can be picked up by a qualified worker at any time and replaced with a weaker one.

Company DialogMarketwhich has been engaged in business process outsourcing for five years, has built its own mechanism for successful cooperation with numerous partners in the USA and Europe.

Call center support feedback customer service

Photo: depositphotos

Example

You need a competent programmer. The company offers you a choice of several candidates who have already been tested on various projects. You select the most suitable candidate from this review, and it is this person who will continue to work for your company.

In fact, this programmer becomes your personal employee, no different from other employees who are in your office every day. If you want to control the work of your employee, the camera will be directed at him throughout the working day.

If you are interested in a group of workers, say, about 5-6 people, they will be in the same room in the office of the company DialogMarket, and they will have exactly the computers and software you want.

Infrastructure

Modern four-story office DialogMarket, 2,5 occupies thousands of square meters. meters built three years ago, the building is located in Kirovograd - Ukrainian city with a developed social infrastructure. When working around the clock, the maximum office load is up to 900 people.

The specialists selected by the company are fluent in English. In Kirovograd, there are such prestigious universities as the Flight Academy of the National Aviation University, the only one in Ukraine, and Vinnychenko Pedagogical University, which trains foreign language teachers and translators.

At the same time, the company has experience in hiring employees from other cities of Ukraine, who are provided with the most comfortable conditions for both work and residence. In addition, DialogMarket has offices in Hollywood (Florida, USA) and Haifa (Israel).

Depositphotos_26987857_l-2015

Photo: depositphotos

Advantages

Among the obvious advantages is the ability to pay for the work of remote employees directly in the USA and through an American company. Instead, under a trilateral agreement, the company provides guarantees that the employee with whom the contract is signed will go to work and in good faith to fulfill it, and also keeps track of sick leave.

DialogMarket partners are also offered a flexible scheme of work with talented and willing to learn employees. In this case, companies have the opportunity to train an employee for the future by signing a full-fledged contract with him for a specific period.

Along with the fact that the employer always has access to his employee, he has the opportunity to adjust his work hours. If, for example, an employee is ready to sign a contract and work at night, they will bring him to the office and take him home at the designated time.

Capabilities

In the company DialogMarket, among its main tasks are called high-quality service and creating a situation in which both the employee will be in good condition and the employer will not worry about the result of the work performed.

It is important for an employee in Ukraine to work directly with an American company, because he understands that if he shows himself well, he can be picked up in the United States and offered a job in the office. For this he will do his best.

And this, rather, is not an alternative to the American labor market, but a new opportunity for companies in the US to work with a specific, rather than with an anonymous, person.

Detail of using a telephone keypad. Shallow dof.

Photo: depositphotos

In addition, thanks to its state-of-the-art call center, DialogMarket provides support services. This includes technical support from highly skilled programmers for clients of partner companies in the United States and other countries of the world, and simply informative customer service through various loyalty programs.

The call center employs specialists who speak several languages. They receive calls, including to the American numbers, conduct online chats, process requests received by e-mail.

And these are also specific specialists with whom contracts are concluded and who work exclusively for one company. Partners receive a personal employee and a guarantee of quality services.

A new kind of work in the remote services market that offers DialogMarket, will reduce not only the distance between the employer and the employee, but also the item of expenses for the company's internal staff.

In the U.S. staff salary work in the USA business in the USA call center
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