Amazon opened the first supermarket of the future in the USA - ForumDaily
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Amazon opened the first supermarket of the future in the USA

Photo: amazon.com

22 January, after more than a year of closed testing, Amazon opens its first offline store. On the eve of the opening, the owners conducted an excursion for journalists of major publications, writes TJournal.

Supermarket Amazon Go differs in the absence of cash desks and sellers: they are replaced by cameras and an artificial intelligence system that counts purchases and automatically withdraws money from a customer’s bank card.

To get to the store, you must first go through a chain of turnstiles with QR code scanners: showing them the code from the application Amazon, the buyer "logs in" to the system and starts the shopping session.

After going through the turnstiles, the buyer enters the sales area of ​​more than 160 square meters. There, he has access to several cabinets with finished products, as well as rows of products and drinks of daily consumption in the store format “at hand”.

Another category of products sold in Amazon Go - this is “food packages” from Amazon. There are enough ingredients in them to prepare the dish indicated on the box for two people.

When a customer puts a product in a bag, one of the many cameras under the ceiling of the store records its action.

The system automatically adds the product to the shopping list, which can be managed through the app on the smartphone. At the output, artificial intelligence automatically counts the check and debits the total amount from the bank card attached to the account. Amazon.

Due to the fact that several cameras are looking at one point from different angles, it is almost impossible to steal something. The system will write money from the client, even if he carefully wraps the goods in a bag or cloth and tries to take it out of the store.

Despite the full automation of the process, people in the store still work: consultants, who also put goods on the shelves, cooks of the finished products department and an employee of the alcohol department who checks documents and packs bottles in opaque bags.

According to the journalist TechCrunchwho used the store before its official opening, used in Amazon Go technologies do not justify the convenience of the supermarket "at hand".

It seems to me that replacing a cashier or a self-service cashier with hundreds of cameras that, without blinking, record every little movement - this is a little overkill. What is the convenience? In 20 or 30 seconds?

Devin Koldewey
journalist TechCrunch

Correspondent The New York Times He noted that the first time a trip to such a store leaves the feeling that the buyer seems to be stealing food. This is also due to the fact that the notice of purchase comes only a few minutes after the exit through the turnstiles.

Prototype Automated Supermarket Amazon introduced in December 2016. At the same time, the store became available to the company's employees, who were supposed to test the mechanisms until the spring of 2017.

In March, 2017, it became known about the transfer of the official opening Amazon Go because of problems with his system. According to information The Wall Street Journal, artificial intelligence began to work incorrectly in cases where more than 20 people were in the store at the same time.

 

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