What will be the airports of the future
Regardless of how good an airport is considered, your plan of action hardly changes wherever you go. The ten-year-old paradigm of queuing, due diligence, snack vendors and waiting at gates prevails. The only difference is the stress level.
But soon things can change, writes Bloomberg.
Airport 2040-ies, most likely, will forget about the existence of such inconveniences. Many of us will be delivered to the terminal by self-driving cars; scanned found eyes, faces and fingers; in our bags there will be a permanent identifier, with the help of which baggage will be taken from our house earlier than us. Some of the airports of the future will no longer be located on the outskirts of the city - they will be integrated in the central part of the city. There will open cinemas, shops, restaurants and office centers, turning airports into centers of urban life.
New investment projects in infrastructure and technology will theoretically allow airports to significantly reduce tedious waiting. Travelers will be able to move faster around the terminal, encountering fewer physical barriers and checks, due to the abundance of sophisticated sensors in the architecture of future airports.
According to the director of the Center for Aviation Research at Ohio State University, Seth Young, the airports of the future will know "everything about everyone who travels at the airport." The buildings will have an extensive security infrastructure that will conduct constant door-to-door checks on passengers, but it will not be based on the idea of danger to everyone. “We know 99,9% of the passengers are clean, so why are we wasting time checking everyone?” Young explained the idea.
Most of the new technologies are likely to be initially introduced outside the US, given the advanced age of most US airports and the wider financing of infrastructure in Asia, the Middle East and Europe. In 2017, according to Skytrax, only 14 airports in the USA are on the 100 list of the best in the world.
How the airports will change over the next 20 years can be seen in Singapore. Airport Changi recently opened a “living lab” that will develop new innovations in the industry. Skytrax five years in a row gives this airport the title of the best in the world.
One of the reasons why airports, as a rule, look and function the same, is that they are intended for organizing air transportation - ensuring the safety of passengers, issuing and controlling tickets, baggage, ensuring the well-coordinated work of ground transport for air passengers, the main tasks of airports are safety and cost minimization. Therefore, the designers of the airports of the future want to turn them into small cities in order to eliminate the feeling of “transitional space” and increase the return on investment.
As part of the study, the company's designers Corgan measured levels of anxiety among passengers in different parts of the airport. It turned out that the most unpleasant emotions among all groups of passengers are caused by the security checkpoint due to limited space and sharpness and the official tone of the requests made there.
Designers of airports of the future are trying to solve the issue of reducing the consumption of resources and time for baggage handling and its transportation to the aircraft.
New terminal 4 airport Changiwhich will open at the end of this year will include many technologies for the rapid movement of passengers around the airport and speeding up the processing of people without the need for physical verification by using face recognition software and automatic baggage check-in and check-in.
Delta Air Lines and JetBlue recently began testing the use of biometric data to speed the passage of passenger control at airports. JetBlue testing facial recognition equipment in Boston to match travelers' faces with photos in their passports and visas, and Delta began testing a similar system for luggage in Minneapolis. Delta also tests the use of fingerprints as a potential replacement for boarding passes and identity cards, and through its mobile application, the company now offers customers to track in real time the location of their checked bags.
“We're fast approaching the day when your fingerprint, iris or face will be the only identifier you will need for any number of transactions throughout the day,” said the chief operating officer. Delta Gil West.
In addition to improving efficiency, airports are also interested in people lingering in terminals, buying more things and spending money, so in the future there will be shops, restaurants and cinemas.
Despite the fact that new technologies can make staying at the airport more pleasant, and the wait is not so long, they will also reduce the audience visiting airports.
The number of people using airport services may decrease due to the development and change of cars. Some states will soon be able to introduce the service of flying taxis, which are likely to become a substitute for short flights. In addition, cars without drivers can reduce the profits of airports from parking lots, which bring them a quarter of the annual income.
To find new revenue streams, airport executives will have to raise dollars in other ways - through restaurants, shops and a variety of entertainment, perhaps a baggage delivery service will also be introduced.
Airport amenities - movies, bowling, butterfly gardens and virtual reality golf - are becoming the backbone of many airports in Asia and the Middle East. Expansion Jewel changi in Singapore at Terminal-1, which opens at the beginning of 2019, offers visitors a 5-storey garden with thousands of trees and plants, as well as a huge aquarium. Similar topics can be seen in the expansion projects of Terminal-2 of Helsinki Airport, where a closed forest will appear by 2021.
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