15 worst supermarkets in America

What distinguishes one supermarket from another? Much. This was confirmed by the last poll. Consumer Reports among more than 50 000 respondents. Supermarket buyers appreciate quality products, fresh meat, fast service, decent prices and overall store cleanliness. Failure to comply with these fundamentals can be disastrous for retail chains. In fact, in the vast world of grocery stores, "three out of ten shoppers changed supermarkets because of poor choices, long lines at the box office, terrible food or dirt."

While online stores change attitudes toward many products, most people still rely on real stores to make food stocks. This means that supermarket owners who want to remain competitive should focus on their overall customer experience, which involves much more than choosing a product. Some of them do fantastic things in servicing picky customers, while others complain all the time.

Below you will find out which supermarkets have the worst reputation in the market.

15. Lucky

Rating: 73 from 100

Location: California

This Californian network was far from the worst, but far from the best. Slowly working cash registers, mediocre products and not very high-quality meat. If they are unable to improve these indicators, their customers will go to the network with a higher rating. After all, Californians have a reputation for demanding customers.

14. Vons

Rating: 73 from 100

Location: California and Nevada

Despite the fact that Vons located in only two states, they have a chance to attract more loyal customers if they work to improve prices, cash desk speed, an assortment of organic products and the overall quality of goods. Not very good ratings of these indicators and determined the network on the 14 place in the rating. However, they are clean and the staff is nice.

13. Price Chopper

Rating: 73 from 100

Location: Northeast USA.

Over its nearly century-long history, the discount chain has grown to more than 130 stores in New York, Massachusetts, Vermont, Connecticut, Pennsylvania and New Hampshire. And yet, when it comes to organic products, the chain took the worst place in the ranking. However, reviews about them are very diverse - from good to disapproving. Interestingly, the company considers sustainability as a key initiative for its promotion strategy.

12. Giant eagle

Rating: 73 from 100

Location: Pennsylvania, Ohio, West Virginia, Indiana and Maryland

The network has high marks in the categories of cooking and cleanliness in stores, but nevertheless it is on the list of the worst. Potential regular customers gave them low marks when it came to prices and the range of organic products.

11. Winn-dixie

Rating: 73 from 100

Location: Florida, Alabama, Louisiana, Georgia and Mississippi

In the south is located Winn-dixie - but it’s not a fact that you will want to buy anything there. This subsidiary Southeastern grocers, the second largest supermarket chain in the southeast, had average ratings in all categories, such as cleanliness and speed of cash registers. In general, they are not the worst, but they are also far from the best.

10. Martin's

Rating: 73 from 100

Location: Maryland, Pennsylvania, Virginia and West Virginia

This mid-Atlantic chain has been serving customers continuously since 1925. However, they do not have very high ratings in key categories such as organic produce, overall product quality, checkout speed and prices. For this reason, they are #10 on the list of worst grocery chains.

9. Giant

Rating: 72 from 100

Location: Washington DC, Delaware, Maryland and Virginia

They have promising features, such as an online app with weekly coupons, but this is not enough to not add them to this list. The network has not received bad ratings in any category, but in general has a low rating and ranks number 9 in the list of the worst.

8. Jewel-osco

Rating: 72 from 100

Location: Illinois, Iowa and Indiana

Potential customers rated the price level and the range of organic products in this network in Illinois as low. In the remaining 12 categories, the ratings are higher. how Jewel-osco can attract and retain your customers? Expand the range of the organic sector, but do not raise prices.

7. Pick 'n save

Rating: 71 from 100

Location: Wisconsin

If you need a wide selection of organic products, this network is not for you. In this key category, the network has suffered a fiasco, although the speed of the cash registers, product quality and prices generally suit the customers.

6. Safeway

Rating: 71 from 100

Location: Western and Central USA

You've probably heard of Safewaybut not at its best. Despite 2200 stores in 33 states and around 265 000 employees, this supermarket chain is doing something wrong. Customers say that these stores have a very poor selection.

5. Acme

Rating: 70 from 100

Location: Delaware Valley and Central New York

Acme is not your dream supermarket if you are looking for a great price and a good selection. After an expansion attempt that ended in fiasco, Acme It would be useful to change priorities.

4. Stop & Shop

Rating: 69 from 100

Location: Northeast USA.

Network Stop & Shop Received poor service and pricing ratings. At the same time, the network is well represented by a line of organic products. The store should consider opening more cash registers.

3. Shaw's

Rating: 68 from 100

Location: New England

Most middle class consumers find this network acceptable. However, survey participants noted that in these stores, products are not always of high quality, prices are not very reasonable, and the range is poor.

2. Top's Friendly Markets

Rating: 68 from 100

Location: New York, PA, Massachusetts and Vermont

Tops recognized as a supermarket with an insufficient level of cleanliness. Buyers were also dissatisfied with prices, quality and range.

1. Walmart supercenter

Rating: 66 from 100

Location: Nationwide

Income Walmart is 485,9 billion dollars, the staff - 1,5 million people. It is the largest player in the retail market. However, buyers are still unhappy with the quality of services. For example, the level of cleanliness in stores, the attitude of the staff, the speed of service, the quality of meat products, as well as the range. The only category in which the network received a high score is the pricing policy.

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